Wajahat AutosMurree Road · Rawalpindi

Legal

Privacy Policy

Last updated: 29 July 2026

This Privacy Policy explains how Wajahat Autos (“we”, “us”, or “our”) collects, uses, and protects personal information when you use this website, contact us, or use products and apps we operate — including VendorParts, which is operated by Wajahat Autos.

Data controller: Wajahat Autos, Shop J289/1 Murree Road, Committee Chowk, Marir, Rawalpindi, 46000, Pakistan. Phone: +92 332 8549779.

1. Information we collect

We may collect:

  • Contact details you provide — such as your name, phone number, and message — when you call us, message us, or submit a contact form.
  • Phone numbers used to reach us or to register for VendorParts or related services.
  • Technical data that your browser may send automatically when visiting this website (for example IP address, browser type, and pages viewed), if our hosting provider logs such data.

We do not ask for payment card details on this brochure website.

2. How we use information

We use personal information to:

  • Respond to inquiries about parts, wholesale supply, oil change services, delivery, or onsite services
  • Communicate about orders, visits, or service arrangements
  • Operate VendorParts and related apps operated by Wajahat Autos
  • Send one-time passwords (OTPs) or verification codes by phone call, SMS, or WhatsApp when you sign in or verify an account
  • Maintain security, prevent abuse, and meet legal obligations

3. Phone, SMS, and WhatsApp (including OTPs)

If you use VendorParts or other services operated by Wajahat Autos that require account verification, we (or a messaging provider acting on our instructions) may use your phone number to send OTPs or service messages via SMS, phone call, or WhatsApp. These messages are used to confirm that you control the number and to protect your account. Message and data rates from your carrier may apply.

You can stop promotional messages by contacting us; transactional or security messages (such as OTPs) may still be required for the service to work.

4. Sharing of information

We do not sell your personal information. We may share information only:

  • With service providers who help us host this website, send messages, or run VendorParts — solely to perform those tasks for us
  • When required by law or to protect our rights, customers, or safety
  • With your direction or consent

5. Retention

We keep contact and account-related information only as long as needed for the purposes above, including responding to inquiries, operating VendorParts, meeting legal requirements, and resolving disputes. You may ask us to delete information that we are not required to keep.

6. Security

We take reasonable steps to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure; please use strong device security when accessing VendorParts.

7. Children’s privacy

Our website and services are intended for adults and trade customers. We do not knowingly collect personal information from children.

8. Your choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law. For contact inquiries, you can also simply call us and ask us not to keep follow-up notes beyond what we need for business records.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website or our services after an update means you accept the revised policy.

10. Contact

For privacy questions, contact Wajahat Autos: